Privacy Policy

Information we collect

We may collect information you provide directly, including your name, email address, organization, job title, message content, account details, and purchase information. We may also collect limited technical information such as device, browser, IP address, pages visited, referral source, and cookie or analytics data.

How we use information

• Provide products, downloads, support, and requested resources.
• Process purchases and maintain customer accounts.
• Respond to inquiries and communicate service-related information.
• Improve site performance, security, content, and product experience.
• Comply with legal obligations and protect Brightcore AI, our users, and the public.

Health information and PHI

Please do not submit protected health information (PHI) through public website forms, general email, downloadable-resource forms, or consumer AI tools. Any authorized handling of PHI is governed by the applicable product terms, implementation requirements, and a written agreement where required.

Sharing and service providers

We may use trusted providers to operate our website, process payments, deliver email, host files, provide analytics, and support our services. We may also disclose information when required by law, to protect rights or safety, or as part of a business transaction.

Cookies and analytics

We may use cookies and similar technologies to remember preferences, understand website activity, improve performance, and measure the effectiveness of our content. You can manage cookies through your browser settings; disabling cookies may affect some site features.

Retention and security

We retain information only as long as reasonably necessary for the purposes described in this policy, including legal, accounting, security, and operational requirements. We use reasonable safeguards designed to protect information, but no internet transmission or storage method is completely secure.

Your choices

You may request access, correction, deletion, or other information about personal data we hold, subject to applicable law and legitimate business requirements. To make a request, use our contact page.

Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Effective date: August 6, 2026